Loss Adjusters & Loss Assessors - The Difference

Loss Adjusters: Who are they and what do they do?

A Loss Adjuster is a claims expert, who by the very definition of the name, works on behalf of the insurance company. Such a person may work directly for the insurer, or in the case of larger claims, or when the insurer has a high volume of claims, or the case is complex, the investigation, negotiation and recommendation for settlement is usually out-sourced and placed in the hands of a professional firm of loss adjusters. The loss adjuster's fees are always met by the insurers who instruct them.

Loss Assessors: Who are they and what do they do?

As with loss adjusters, loss assessors are experts in dealing with insurance claims. They are always appointed by the insured to manage and prepare the claim and negotiate a settelment on the insured’s behalf. Loss assessors are professionally certified by the Chartereed Insurance Institute (CII) and are authorized and regulated by the Financial Conduct Authority (FCA). To be sure of professional competency, always make certain that the Loss Assessor you are considering to handle your insurance claim is professionally certified and FCA authorized.