UK loss assessors providing help with insurance claims

Call us on 020 3000 7898

No Win - No Fee!


Specialists In Disputed & Rejected Claims - We're Here To Help

As your loss assessors, we will get your full insurance settlement as quickly as possible. We understand that it's a difficult and stressful time for you.

What we do

  • Take away the stress, uncertainty, and confusion of dealing with your insurance claim.
  • Ensure that you get a fair and fast settlement.
  • Work for your best interest, not the insurer's.
  • Handle the preparation and presentation of all the claim documents.
  • Obtain estimates for repairs and/or replacements.
  • Where necessary, appoint builders from our approved panel of suppliers (the work is never deemed complete until you, the policy holder, sign a Certificate of Satisfactory Completion!)
  • Supervise and project manage reinstatement to insure that all work is carried out in a timely manner and to the highest standards of workmanship and materials.
  • Provide a turn-key service from start to finish.
  • Be your single point of contact for your claim.

In short, we will remove the burdon of dealing with your claim and ensure you get the best settlement your policy entitles you to in the shortest possible time. Less stress, better results.

Call us now for a free telephone consultation about your claim on

020 3000 7898

Call a loss assessor now to discuss your insurance claim issue

Or email us and we'll call you back


One area of significant importance to insurance companies is the claims process. Several studies show the claims process has a significant impact on an insurance company's satisfaction and retention rate with their customers. As a result, improving the client experience during the claims process is crucial for insurance companies to maintain and grow their market share. They know they have a problem, but the fix is not in yet.

Following are key points relating to policy holders claim experience and how CCM can overcome these negatives:

  • Almost six in ten insurance customers are not 'very satisfied’. Engage an experienced and knowledgeable claim handler to manage you claim.
  • Claims process - its a nightmare. Make it easy, make customers happy. CCM will make sure that you will receive all that you are entitled to for you claim.
  • Time to resolution - speed is key. Knowing what you’re doing, where you’re going, and the fastest way to get there is how CCM minimises settlement time.
  • 49% of policyholders would be willing to pay more in order to have faster claims resolution. CCM can achieve this objective for you... don’t wait for the insurer to get their act together.


Protecting Your Interests

Most people wouldn't go into a court of law without professional legal representation. Neither should you begin the settlement of a property insurance claim, with potentially many thousands of pounds at risk, without your own professional claims handler, a loss assessor, working on your behalf to protect your interests against your insurance company's loss adjuster, who will be working to minimise the settlement value of your claim.

Bad Faith Insurance Practices

An insurer may be acting "in bad faith" if the insurer delays, discounts or denies payment without a reasonable basis for its delay, discounting or denial. For example, the insurer using delaying tactics to get the insured to to accept a settlement offer as they don't want to wait any longer for a resolution to the claim or, the insurer attempting to settle a claim for less than the amount to which a reasonable person would have believed was entitled or attempting to substantially diminish a claim requiring an insured to initiate litigation. There are many types of bad faith insurance practice which Certified Claims Management are experienced at exposing and dealing with. Click here for more information on Bad Faith Insurance Practices.

What is the difference between Loss Assessors and Loss Adjusters?

The very important differences that you need to know about.

Signs of Bad Faith Insurance Settlement Practices

There are many ways an insurance company can unfairly influence the outcome of your claim without you even knowing about it. Find out if you are a victim of "Bad Faith Insurance Settlement Practices"...

Claims Involving Clothing Loss

Read this news item published by the Financial Ombudsman Service (FOS). Its worth noting and keeping in mind when handling a claim pertaining to clothing loss.

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Water & flood damage insurance claims, burst pipes, blocked drains etc...

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Fire damage insurance claims are complex, requiring the extensive services of disaster recovery specialists...

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Storm & weather damage insurance claims...

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Subsidence & structural damage insurance claims...

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Burglary insurance claims...

UK Loss assessors (loss adjusters) helping with flood damage insurance claims

Business interruption insurance claims due to fire, burglary, vandalism, etc...

Certified Claims Management - UK loss assessors helping with property related insurance claims, dealing with insurance company loss adjusters, maximising your payment, minimising settlement time and reducing hassle.

  • Fire damage
  • Water & flood damage
  • Storm damage
  • Subsidence
  • Burglary
  • Business Interruption
  • Bad Faith Insurance Practices

Certified Claims Management are UK based specialist loss assessors in all aspects of insurance claims management and can assist in the preparation and presentation of all domestic and commercial insurance claims resulting from fire, flood, storm, water, burglary, impact damage, subsidence or blocked drains. We work to balance your insurance company's Loss Adjuster's goal of minimising the settlement offer. We are also experienced at exposing and dealing with "Bad Faith Insurance Practices". We work for both the public and businesses. Need advice? Call our team of loss assessors to discuss your insurance claim today on:

020 3000 7898

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