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Loss Adjusters & Loss Assessors - The Difference

Loss Adjusters: Who are they and what do they do?

A Loss Adjuster is a claims expert, who by the very definition of the name, works on behalf of the insurance company. Such a person may work directly for the insurer, or in the case of larger claims, or when the insurer has a high volume of claims, or the case is complex, the investigation, negotiation and recommendation for settlement is usually out-sourced and placed in the hands of a professional firm of loss adjusters. The loss adjuster's fees are always met by the insurers who instruct them.

Loss Assessors: Who are they and what do they do?

As with loss adjusters, loss assessors are experts in dealing with insurance claims. They are always appointed by the insured to manage and prepare the claim and negotiate a settelment on the insured’s behalf. Loss assessors are professionally certified by the Chartereed Insurance Institute (CII) and are authorized and regulated by the Financial Conduct Authority (FCA). To be sure of professional competency, always make certain that the Loss Assessor you are considering to handle your insurance claim is professionally certified and FCA authorized.


Help with water & flood damage insurance claims
Help with fire damage insurance claims
Help with storm & weather damage insurance claims
Help with subsidence & structural damage insurance claims
Burglary insurance claims
Help with business interruption insurance claims

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Certified Claims Management - UK loss assessors helping with property related insurance claims, dealing with insurance company loss adjusters, maximising your payment, minimising settlement time and reducing hassle.

  • Fire damage
  • Water & flood damage
  • Storm damage
  • Subsidence
  • Burglary
  • Business Interruption
  • Bad Faith Insurance Practices
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Certified Claims Management are UK based specialist loss assessors in all aspects of insurance claims management and can assist in the preparation and presentation of all domestic and commercial insurance claims resulting from fire, flood, storm, water, burglary, impact damage, subsidence or blocked drains. We work to balance your insurance company's Loss Adjuster's goal of minimising the settlement offer. We are also experienced at exposing and dealing with "Bad Faith Insurance Practices". We work for both the public and businesses. Need advice? Call our team of loss assessors to discuss your insurance claim today on:

020 3000 7898

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